Process Mapping, Thursday 20th April 2023 – Bitesize Session

Available for South Tees staff only

Event details

  • Date: 20 April 2023
  • Time: 9:00 am - 12:30 pm
  • Address: Room 8, STRIVE Academic Centre, The James Cook University Hospital, Marton Road, Middlesbrough, TS4 3BW
  • Category: Improvement

Booking is closed for this event

Brief overview:

As part of our ongoing development within improvements training, we have developed some new bite size content.  These workshops are available to all staff across the trust, including leaders, managers, team members and teams as a whole.    

Quality Improvement (Q.I) bite size Process mapping. Teaches candidates how to capture work as completed and create process flow charts. With the purpose of applying the eight wastes of Lean and eliminating these wastes to streamline processes.

We expand on mapping to include SIPOC mapping, which adopts methods utilising systems thinking. Allowing candidates to capture the critical Suppliers, Inputs, Outputs and Customers that surround their processes.

Candidates will finish by looking at the three states of mapping and learning how these fit throughout the duration of an improvement project.

By the end of the session, you will have gained an understanding of the following concepts:

  • Process mapping
  • Waste elimination
  • VA and NVA process steps
  • SIPOC mapping
  • States of mapping

We want all our delegates to get the very best from their learning experience.  If you have any additional needs that we need to be aware of that will help you to have a more enjoyable day then please let us know in confidence. We can then adapt our resources and activities to support you.

Fee: This training is free to attend for South Tees Hospitals employees. Non-attendance may be charged to your centre. If you have booked a place on this session on behalf of another member of staff, please ensure this is in their diaries and roster also.

Organised by:

Leadership and Improvement Team, STRIVE Academic Centre

Email: [email protected]


All cancellations need to be made through your account. For those who do not attend without cancellation, your line manager will be notified and a possible charge may be incurred.

Certificates and Other Information:

Upon completion of this course a certificate will be available for you to download from your account along with any other post course information.

If you are a non-medical registrant who is eligible for Continual Professional Development (CPD) funding this course will account as part of your annual allowance for CPD funding.

If you wish to be added to our waiting list, please email the Leadership and Improvement Team with your request.