Bitesize Civility (Friarage) – Thursday 23rd June 2022

Available for South Tees staff only

Event details

Booking is closed for this event

Brief Overview:

Our aim is to help to raise awareness around the impact of civility and incivility on people, teams, and the organisational culture and how that relates to patient outcomes.

This 1-hour bitesize session is fast paced, encouraging reflection and offers different perspectives on how to manage ourselves and our reactions to challenging situations in the work place. We will be exploring how civility and kindness can be embedded in our work culture to improve our working environments collectively.

Please specify the house you would like to attend the session in an email to

There are 6 sessions running from 9am to 4pm on this date

Key Learning Outcomes:

  • Understand different perspectives on challenging situations in relation to our reactions
  • Recognise the impact of behaviours on others within the workplace

Target Audience:

This course is open to all South Tees staff from any area at the Friarage Hospital


All cancellations need to be made through your account.  For those who do not attend without cancellation, your line manager will be notified and a possible charge may be incurred.

Certificates and Feedback:

Upon completion of this course a certificate will be available for you to download from your account along with any other post course information.  Please ensure you complete your feedback so we are able to continuously improve our training.