As a manager, there are often times where the need arises for a conversation with a member of staff which may feel challenging or difficult. The ability to be able to talk about issues which may be sensitive or emotive is an integral part of effective line management and can be critical to managing performance, promoting attendance and improving team dynamics.
This training will provide you with the tools and confidence to be able to initiate and hold challenging conversations.
Key learning outcomes from Challenging Conversations For Managers:
· Developing compassionate leadership skills
· Understanding what makes conversations challenging
· Planning to hold a challenging conversation
· Giving appropriate feedback
· Gaining the desired outcome
Recommended for individuals moving into their first managerial position or who have been in a managerial role for a while but haven’t undertaken management training or feel in need of a refresher.
Leadership and Improvement Team, STRIVE Academic Centre
All cancellations need to be made through your account. For those who do not attend without cancellation, your line manager will be notified and a possible charge may be incurred.
Certificates and Other Information:
Upon completion of this course a certificate will be available for you to download from your account along with any other post course information.
If you are a non-medical registrant who is eligible for Continual Professional Development (CPD) funding this course will account as part of your annual allowance for CPD funding.