Cancellation policy and refunds

Upon booking onto an event you agree to the following cancellations policy, please read carefully prior to booking onto an event.

Notification of cancellations must be sent via-email.

The following charges will be applicable for fee paying events upon cancellation.

0 to 14 days prior to an event – no refund

15 to 28 days prior to an event – 50% refund will be given

29 days prior to an event – full refund minus £25 administration charge

South Tees Hospitals NHS Foundation Trust reserve the right to cancel any event at short notice if it becomes necessary to do so.  In that event you would be notified as soon as possible and advised of an alternative date(s) and given the option to transfer onto another event at no extra charge.  If you decide to withdraw your booking, a full refund would apply, however, no reimbursement would be given for any travelling expenses you may have incurred.

Please note due to the current COVID outbreak things may change unexpectedly and may change at very short notice, in these circumstances we will treat refunds and cancellations on an individual basis.

Should you need to discuss any aspect of the cancellations policy please contact:

Zoë Holland, Telephone: 01642 282825, Email:


We do not deliver items, you are required to attend an event at the specified venue.