Assertive Communication Workshops

Available for South Tees staff only

Event details

  • Date: 04 March 2025
  • Time: 8:30 am - 4:30 pm
  • Address: AV Dawson Limited The Staiths Port of Middlesbrough Depot Road Middlesbrough TS2 1LE
  • Category: Leadership

12 places remaining | Free event

On this workshop you will explore the barriers to assertive communication and consider your current levels of assertiveness. There will be a focus on specific techniques that enable you to approach difficult conversations with confidence as well as ensuring that you leave a positive impact as a result.

Specific outcomes will be:

  • Identify the 4 cornerstones of assertiveness.
  • Explain how personal confidence plays a role in having assertive conversations.
  • Describe how to build trust and prime for the ownership of outcomes.
  • Identify behaviours most associated with people who are:

–  Aggressive
   –  Assertive
    –  Submissive

  • Describe a range of assertiveness techniques at 3 levels ( low/medium/high)
  • Identify ways to:

     -Make and persist with a request
     -Give and receive feedback in an assertive way
     -Saying no and sticking to it
     -Dealing with aggression in others

  • Use open questions and active listening to increase impact
  • Demonstrate an assertive conversation using the techniques