Overview
This week’s Thursday multidisciplinary meeting is presented by Jennifer Trafford, Civility and Human Factors Clinical Education.
Speaking Up for Safety – Graded Assertiveness in Practice
Why is it so hard to challenge when something doesn’t feel right, especially in hierarchical teams? Explore how communication breakdown contributed to the Tenerife air disaster and what it teaches us about speaking up in healthcare.
The human factors and neuroscience behind why we hesitate to challenge authority, and introduce practical, evidence-based tools such as PACE and CUS to help you raise concerns confidently and effectively.
This session is relevant to all healthcare professionals and focuses on improving communication, strengthening psychological safety, and ultimately enhancing patient safety.
Target Audience
This session is available to all members of University Tees.
It will be held in STRIVE JCUH Room 07 and Doctor’s Mess Friarage,
A teams link will be sent for anyone wishing to attend remotely.
Certification & Feedback
Upon completion of the session a certificate will be issued to you. A link will be sent to you after to fill in a feedback form, please ensure you complete the feedback so we are able to continuously improve.
Contact
Any information or queries about this session please contact the postgraduate department
Cancellation
Cancellations are to be made through your account. For those who do not attend and have not cancelled their place, your line manager may be notified.