Management Essentials: Human Factors in Healthcare

Available for South Tees staff only

Event details

  • Date: 12 December 2024
  • Time: 9:00 am - 12:00 pm
  • Address: Room 11 STRIVE Academic Centre, The James Cook University Hospital. Marton Rd, Middlesbrough TS4 3BW
  • Category: Human Factors, Management essentials

15 places remaining | Free event

Course Overview:

Healthcare is still an Organisation that is Volatile, Uncertain, complex and adaptive. Not only that, but the NHS is a safety critical industry where it is essential that we are best prepared, trained and focused to enhance patient care and ultimately improve patient safety. Applying Human Factors principles and understanding the importance of Non-Technical Skills will help to enable our workforce to be supported and set up for success. This course is designed to give attendees an introduction to the principal applications of Ergonomics and Human Factors within the Healthcare setting.

Learning Objectives:

  • Enhance basic understanding of Human Factors.
  • Discuss and explore the importance of Non-Technical Skills.
  • Discuss Safety 1 and 2 principles along with Gap Theory.
  • Apply Systems thinking to healthcare.
  • Enhance understanding through case studies.

Target audience:

South Tees NHS trust staff – Managers and Leaders of any level.

Ideally, participants would have attended one of the Trusts sessions on Civility Matters: Improving Team Communication and Culture session before attending this course. These can be booked through the South Tees Events portal.

If you are a non-medical registrant who is eligible for Continual Professional Development (CPD) funding this course will account as part of your annual allowance for CPD funding.

Organised by:

The Human Factors and Learning Development Team at STRIVE Academic Centre.

Email: [email protected] or [email protected]

Cancellations:

All cancellations need to be made through your account. For those who do not attend without cancellation, your line manager will be notified and a possible charge may be incurred.

Please be advised that this session has a minimum attendee requirement therefore if this isn’t met we may cancel the session. If this session is cancelled, we will aim to advise attendees as far in advance as possible and apologise for any inconvenience that this may cause.

Late arrivals:

If attendees arrive more than 20 minutes late of the session time, they may be refused entry. In this instance, by assessing the impact of missed learning and the impact on other attendees, a decision would be made by the session facilitator to either allow the attendee entry to the session or ask them to rebook.

Certificates and feedback:

Upon completion of this course a certificate will be available for you to download from your account along with any other post course information.