Responding to complaints.

Available for University Hospitals Tees staff only

Event details

  • Date: 03 December 2024
  • Time: 10:00 am - 12:00 pm
  • Address: Virtual via MS Teams
  • Category: Postgraduate education

18 places remaining | Free event

Course Overview:

South Tees Hospitals NHS Foundation Trust has teamed up with the Royal Literary Fund to deliver a bespoke writing workshop.

This workshop is aimed at NHS professionals who regularly have to respond to letters of complaint. Through discussion, case studies and writing exercises it explores the techniques behind empathetic and concise writing.

This workshop will be delivered virtually by a highly experienced professional writer who will share their skills with you and give you useful information about writing with confidence.

The Rodney Cove -Smith Library has computers you can book in advance if you wish to use if you wish to use their facilities. This is now available for you to book on via STRIVE events. 

Target audience:

University Hospital Tees staff.

If you are a non-medical registrant who is eligible for Continual Professional Development (CPD) funding this course will account as part of your annual allowance for CPD funding.

Organised by:

The Rodney Cove-Smith Library Team. For information please email: [email protected]

Cancellations:

All cancellations need to be made through your account. For those who do not attend without cancellation, your line manager will be notified, and a possible charge may be incurred.

Certificates and feedback:

Upon completion of this course a certificate will be available for you to download from your account along with any other post course information.