SIPOC Mapping – Bitesize Session

Available for South Tees staff only

Event details

  • Date: 29 August 2024
  • Time: 9:00 am - 11:30 am
  • Address: Room 7, STRIVE Academic Centre, The James Cook University Hospital, Marton Road, Middlesbrough, TS4 3BW
  • Category: Improvement

20 places remaining | Free event

Brief overview:

As a mean of introducing candidates to additional Lean tools the Service Improvement SIPOC session introduces candidates to this systems thinking planning and process explore tool called SIPOC.

SIPOC stands for Suppliers, Inputs, Process, Outputs and Suppliers as in an excellent systems thinking tools as it helps to link process outputs and inputs to customers and suppliers.

It seeks to understand if process inputs are present that enable control outputs. The tool will also help to demonstrate how outputs become the inputs to subsequent steps. Enabling you to identify gaps as you design processes or implement change to existing processes.    

To tool can also be useful in identifying supplier issues as well as mapping out all customers along a patient pathway. By the end of the session candidates will have gained a good understanding of:

SIPOC mapping  

We want all our delegates to get the very best from their learning experience.  If you have any additional needs that we need to be aware of that will help you to have a more enjoyable day then please let us know in confidence. We can then adapt our resources and activities to support you.

Fee: This training is free to attend for South Tees Hospitals employees. Non-attendance may be charged to your centre. If you have booked a place on this session on behalf of another member of staff, please ensure this is in their diaries and roster also.

Organised by:

Leadership and Improvement Team, STRIVE Academic Centre

Email: [email protected]


All cancellations need to be made through your account. For those who do not attend without cancellation, your line manager will be notified and a possible charge may be incurred.

Certificates and Other Information:

Upon completion of this course a certificate will be available for you to download from your account along with any other post course information.

If you are a non-medical registrant who is eligible for Continual Professional Development (CPD) funding this course will account as part of your annual allowance for CPD funding.

If you wish to be added to our waiting list, please email the Leadership and Improvement Team with your request.